Soluma Aesthetics ("we," "us," or "our") operates this website and is committed to protecting the privacy of our visitors and patients. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or contact our practice.
By using this website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
When you contact our practice through this website, we may collect the following information:
- Contact information: Name, phone number, email address
- Appointment requests: Treatment interests, preferred appointment times, and related details you submit through our contact form
- Communications: Any messages, questions, or feedback you send to us via email or the website contact form
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- Device information: Browser type, operating system, device type
- Usage data: Pages visited, time spent on pages, referring website
- IP address: Used for security purposes and general geographic analytics
- Cookies and similar technologies: Small data files stored on your device to improve your browsing experience
How We Use Your Information
We use the information we collect for the following purposes:
- Respond to inquiries: To reply to your consultation requests, appointment inquiries, and questions
- Provide services: To schedule appointments, communicate about treatments, and deliver patient care
- Improve our website: To understand how visitors use our site and enhance its content and functionality
- Communicate with you: To send appointment confirmations, follow-up information, and practice updates you have requested
- Comply with legal obligations: To meet applicable legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
How We Share Your Information
We may share your personal information only in the following circumstances:
- Service providers: With trusted third-party vendors who assist us in operating our website, processing contact form submissions, or providing IT support, subject to confidentiality obligations
- Legal requirements: When required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others
- Business transfers: In connection with a merger, acquisition, or sale of practice assets, in which case your information would remain subject to this Privacy Policy
SMS and Text Messaging Privacy
We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us understand how you interact with our website.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being placed. Disabling cookies may affect certain features of our website.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of certain communications
To exercise any of these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Soluma Aesthetics
Phone: 407-972-0417